PRIVACY policy

At Ashcroft Tutoring Agency, we are committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, and store your data when you use our website or engage our services.

​

We may collect the following personal information: your name, email address, phone number, and any details you provide via contact forms or booking requests; information about your child, including age, school year, and subjects of interest; payment information where relevant to process bookings or tuition fees; and information about your use of our website, including cookies and analytics data.

​

Your information is used to respond to enquiries and provide tuition services, schedule sessions and manage bookings, send important updates about your tuition such as timetable changes, and improve our website and services using anonymous analytics. We will never sell or share your personal data with third parties for marketing purposes.

We process your personal information in accordance with the UK GDPR and Data Protection Act 2018. This includes performing a contract (e.g., providing tuition services), legitimate interests (e.g., improving our services and website), and consent (e.g., where you subscribe to newsletters or marketing communications).

​

We keep your personal data only for as long as necessary to provide our services or comply with legal obligations. Once it is no longer required, your information will be securely deleted or anonymised.

You have the right to access the personal data we hold about you, request correction or deletion of your personal data, object to or restrict processing of your data, and withdraw consent for marketing communications at any time. To exercise your rights, please contact us using the details below.

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.

If you have any questions about this Privacy Policy or how your personal data is used, please contact Rebecca Ashcroft VIA the contact form.